Knowledge assistance across all locations

Knowledge assistance across all locations

Centralized knowledge for on-site employees

Centralized knowledge for on-site employees

Get access to whitepaper

Get access to whitepaper

  • Where is the schedule posted?

  • How do I clock in and out?

  • What do I do if a customer complains?

  • How do I process a refund?

  • How do I clean this equipment?

  • When do we start closing up?

  • What's the Wi-Fi password?

  • Can I swap shifts with someone?

  • Where do I find extra supplies?

On-site employees often rely on managers for simple questions, causing delays and distractions for all. This dependency reduces service quality and operational efficiency.

On-site employees often rely on managers for simple questions, causing delays and distractions for all. This dependency reduces service quality and operational efficiency.

What do we need to solve this?

What do we need to solve this?

A single place for questions

A single place for questions

A knowledge assistant that can quickly and easily help on-site employees with their inquiries.

Organized second-line support

Organized second-line support

A standardized approach for escalating complex questions to the appropriate manager.

Capturing and retaining knowledge

Capturing and retaining knowledge

A knowledge base that is always up-to-date and contains all relevant information.

Read the whitepaper

Read the whitepaper

In our white paper, we delve deep into not only the problems you face but also the innovative solutions that can transform your internal communication. Discover how our strategies and solutions can help you empower your team.

Get access to whitepaper

Learn more about Jochem for your colleagues

Learn more about Jochem for your colleagues

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ISO 27001

Certified

GDPR

Compliant

Microsoft Azure Marketplace

Deploy in your private tenant

Enterprise grade security

ISO 27001

Certified

GDPR

Compliant

Microsoft Azure Marketplace

Deploy in your private tenant

Enterprise grade security

Part of

Our team has years of experience dealing with (enterprise) SaaS solutions.

Part of

Our team has years of experience dealing with (enterprise) SaaS solutions.

Jochem and MailAid are part of Closure.

Mailaid

Closure

Solutions

Customer questions

Employee questions

Use Cases

AHT Reduction

E(NPS) Improvement

Improving your existing AI-Assistant

Internal ChatGPT

Knowledge Management

Service

Contact

Terms of Service

GDPR Policy

Use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Resources

Team

Blog

Jobs

Security & Compliance

Closure B.V. / Stationsplein 45 - Ruimte D3.111 / 3013AK Rotterdam KVK: 70792828 © Closure 2024. Alle rechten voorbehouden

Jochem and MailAid are part of Closure.

Mailaid

Closure

Solutions

Customer questions

Employee questions

Use Cases

Internal ChatGPT

AHT Reduction

E(NPS) Improvement

Improving your existing AI-Assistant

Knowledge Management

Service

Use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Contact

Terms of Service

GDPR Policy

Resources

Team

Blog

Jobs

Security & Compliance

Closure B.V. / Stationsplein 45 - Ruimte D3.111 / 3013AK Rotterdam KVK: 70792828 © Closure 2024. Alle rechten voorbehouden

Solutions

Use Cases

Resources

Consulting

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