Solutions

Use Cases

Resources

Consulting

Jochem helps getting answers fast. While improving knowledge on-the-go.

We help getting answers fast. While improving knowledge on-the-go.

Skip the search in files & articles. Just ask Jochem for answers.

Seamlessly connect your knowledge

Never feel lost again in a maze of information

Save time from seniors

+5

But what if Jochem can't find an answer?

Jochem matches the question to an expert within the company

No need to search for the right person

Smart matching based on expertise

Only request human help when needed

Jochem captures new knowledge from the expert

Automated, continuous learning

Eliminate repetitive questions to experts

Avoid dependency on certain employees

… and feeds it back to the knowledge base.

Easily add and update knowledge base

Full control (only updated after approval)

Improve performance without a 'black box model'

J

Jochem

@Clara, Customers usually get reimbursed within 1 business day, or at most, within 5.

Reimbursement flow

Ask an expert

Clara

@Jochem, how long does a reimbursement take?

Typ message…

Skip the search in files & articles. Just ask Jochem for answers.

Skip the search—just ask Jochem for answers.

No need to search for the right person

Smart matching based on expertise

Only request human help when needed

J

Jochem

@Clara, Customers usually get reimbursed within 1 business day, or at most, within 5.

Reimbursement flow

Ask an expert

Clara

@Jochem, how long does a reimbursement take?

Typ message…

Clara

@Jochem, how long does a reimbursement take?

J

Jochem

@Clara, Customers usually get reimbursed within 1 business day, or at most, within 5.

Reimbursement flow

Ask an expert

Clara

@Jochem, how long does a reimbursement take?

Typ message…

Clara

@Jochem, how long does a reimbursement take?

But what if Jochem can't find an answer?

But what if Jochem can't find an answer?

Typ message…

Clara

@Jochem, what are the transport costs in NL?

J

Jochem

I cannot find the answer in the knowledge base.

Ask an expert

J

Jochem

I cannot find the answer in the knowledge base.

Ask an expert

Typ message…

Clara

@Jochem, what are the transport costs in NL?

J

Jochem

I cannot find the answer in the knowledge base.

Ask an expert

J

Jochem

I cannot find the answer in the knowledge base.

Ask an expert

Get accurate answers instantly.

Get instant answers on your questions about your company knowledge. Include all relevant data sources.

More than 30 enterprise customers

ISO 27001 certified

Experience with complex systems

J

Jochem

@Clara, The customer receives the reimbursement within 1 working day. At most it takes up to 5 working days.

Reimbursement flow

Ask an expert

Clara

@Jochem, how long does a reimbursement take?

Typ message…

David

Finance

Graciella

Operations

Kim

Payments

Jim

Customer Success

Theo

Finance

Gabriella

Gabriella

Operations

Operations

Jochem matches the question to an expert within the company

Jochem matches the question to an expert within the company

No need to search for the right person

Smart matching based on expertise

Only request human help when needed

… captures new knowledge from the expert

… captures new knowledge from the expert

Automated, continuous learning

Automated, continuous learning

Eliminate repetitive questions to experts

Eliminate repetitive questions to experts

Avoid dependency on certain employees

Avoid dependency on certain employees

… and feeds it back to the knowledge base.

… and feeds it back to the knowledge base.

Easily add and update knowledge base

Easily add and update knowledge base

Full control (only updated after approval)

Full control (only updated after approval)

Improve performance without a 'black box model'

Improve performance without a 'black box model'

Jochem works where your team works. For both customer & internal questions.

Customer questions

Suggested answer

Summary & Categorization

For chat, mail & voice

Read more

Employee questions

Available within your CX tool

Customer questions

Suggested answer

Summary & Categorization

For chat, mail & voice

Read more

Employee questions

Available within your CX tool

Learn more about the solution that fits you

Enterprise-ready approach. We help you discover the requirements & needs.

I want customer questions to be answered

I want customer questions to be answered

Read more

I want employee questions to be answered

I want employee questions to be answered

Read more

Frequently Asked Questions

Frequently Asked Questions

How do I implement Jochem within my organization?

How do I implement Jochem within my organization?

Which systems does Jochem integrate with?

Which systems does Jochem integrate with?

Is my internal information safe at Jochem?

Is my internal information safe at Jochem?

Is Jochem similar to ChatGPT?

Is Jochem similar to ChatGPT?

What if Jochem doesn’t know the answer?

What if Jochem doesn’t know the answer?

Is the answer provided by Jochem always correct?

Is the answer provided by Jochem always correct?

Can Jochem manage limited, incomplete, or unstructured knowledge bases?

Can Jochem manage limited, incomplete, or unstructured knowledge bases?

Can Jochem deal with complex (enterprise) environments?

Can Jochem deal with complex (enterprise) environments?

How does Jochem handle multiple languages and dialects?

How does Jochem handle multiple languages and dialects?

Join our newsletter

Join our newsletter

ISO 27001

Certified

GDPR

Compliant

Microsoft Azure Marketplace

Deploy in your private tenant

ISO 27001

Certified

GDPR

Compliant

Microsoft Azure Marketplace

Deploy in your private tenant

Part of

Our team has years of experience dealing with (enterprise) SaaS solutions.

Part of

Our team has years of experience dealing with (enterprise) SaaS solutions.

Use Cases

E(NPS) Improvement

Improving your existing AI-Assistant

Internal ChatGPT

Knowledge Management

Service

Use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Closure B.V. / Stationsplein 45 - Ruimte D3.111 / 3013AK Rotterdam KVK: 70792828 © Closure 2024. Alle rechten voorbehouden

Use Cases

Internal ChatGPT

AHT Reduction

E(NPS) Improvement

Improving your existing AI-Assistant

Knowledge Management

Service

Use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Contact

Terms of Service

GDPR Policy

Closure B.V. / Stationsplein 45 - Ruimte D3.111 / 3013AK Rotterdam KVK: 70792828 © Closure 2024. Alle rechten voorbehouden

Get demo