Jochem for Ticketing

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Introducing Jochem for Ticketing 🎉

Meet

Jochem

Your internal knowledge

assistant for teams

Instant answers for your agents

Instant answers for your agents

Save time from team leads

Save time from team leads

Learns from human answers

Learns from human answers

Fully compliant

Fully compliant

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Meet Jochem,

Your internal

knowledge

assistant

Easy integration with

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Making knowledge

retrieval & management effortless

Making knowledge

retrieval & management effortless

Plug in to your

Plug in to your

Teams or Slack

Teams or Slack

Simply ask a question and get better & faster answers.

Simply ask a question and get better & faster answers.

.. and

.. and

customer support tool

customer support tool

Answers to emails & chats are now one click away.

Answers to emails & chats are now one click away.

Easy integration with

Learn from escalations.

Reduce stress on 2nd line support.

Instant escalation to senior agent if Jochem can't answer

Jochem learns from escalations for the future

Manage escalation logs within the Jochem platform

Learn from escalations.

Reduce stress on 2nd line support.

Instant escalation to senior agent if Jochem can't answer

Jochem learns from escalations for the future

Manage escalation logs within the Jochem platform

Senior

Senior

Junior

Junior

Temporary channel to solve case #1542

J

Jochem.ai could not answer above question from Anna.

That makes sense, thanks Matt!

This case has been closed, the answer is used to improve the knowledge base.

Temporary channel to solve case #1542

J

Jochem.ai could not answer above question from Anna.

That makes sense, thanks Matt!

This case has been closed, the answer is used to improve the knowledge base.

Watch video

Get operational insights through the platform

Get insights in time saved

Get insights into hot topics

Crap in > quality out

Incidents instantly transform into learnings

Suggestions for new and conflicting content

Automatically updated in your existing knowledge base

Get operational insights

through the platform

Get insights in time saved

Get insights into hot topics

Crap in > quality out

Incidents instantly transform into learnings

Suggestions for new and conflicting content

Automatically updated in your existing knowledge base

Want to start? All you need is love a plugin

Want to start? All you need is love a plugin

Connect your company apps

Connect your company apps

Connect your knowledge sources and add Jochem with a simple plugin.

Connect your knowledge sources and add Jochem with a simple plugin.

Set your Jochem's preferences

Set your Jochem's preferences

Through our platform, easily setup the permissions of

the users of Jochem.

Through our platform, easily setup the permissions of

the users of Jochem.

Give your employees

Give your employees

Superpowers

Superpowers

€1000

/month

40 agents included

+€25 per additional agent

Unlimited requests

Self-improving knowledge base

GDPR compliant

Direct integration with your messaging tool

Easily import knowledge sources

Custom integrations possible

Book a demo

Enterprise

> 250 agents

Years of experience with enterprise clients

Custom integrations possible

Dedicated consulting support

On quotation

FAQ

If you have any other questions, please contact us.

J

Internal knowledge bot

Jochem.ai, how can I integrate you with my organisation?

J

Internal knowledge bot

Easily start our onboarding by pressing the "try now" button. Next, we need two weeks to train Jochem, after which you can simply download our plug-in and start asking questions through Slack, Microsoft Teams or Mattermost.

Will Jochem.ai replace my current agents?

J

Internal knowledge bot

Please no! Jochem will assist your agents, empowering them to become customer care ninja's who can tackle each and every question.

Can any organisation use Jochem.ai?

J

Internal knowledge bot

Anyone can. However, sometimes a waiting list applies. In that case, we'll notify you when your organisation is next in line.

Does Jochem replace any of my existing tools?

J

Internal knowledge bot

It does not replace, but enhances your current tooling.

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