A solution to Improve

Agent Productivity

&

NPS

A tailored solution for customer support departments. Helping agents

solving cases better and faster.

Solutions

Use Cases

Resources

Benefits for your Customer Support

Decrease AHT

Overcoming Challenges and Finding Solutions for Optimal Results

Improve NPS

Overcoming Challenges and Finding Solutions for Optimal Results

Better Insights

Overcoming Challenges and Finding Solutions for Optimal Results

Improve Onboarding Time

Overcoming Challenges and Finding Solutions for Optimal Results

Enterprise-ready approach. We help you discover the requirements & needs.

Interested? We would start talking with you about your problems & needs.
Let's setup a call.

Potential Yearly Savings

See how much you can…

Number of Agents

0

Hourly Wage

< €20/h

< €30/u

< €35/u

> €40/u

Logging & Categorization

Yes

No

Expected Anual Savings

€ 0,00

Full Name

E-mail

Phone Number

Boost Agent Productivity

A tailored solution for customer support departments. Helping agents

solving cases better and faster.

Suggestion Replies. Directly in your CX Tool.

Automated logging. Improve insights.

Directly integrated within your tooling

The Jochem solution is available directly within the CX tool for the following applications.

Streamline your 2nd-line Support

A tailored solution for customer support departments. Helping agents

solving cases better and faster.

Automated logging. Improve insights.

Finding an expert…

A temporary channel is created to discuss the case with the expert.

Improve productivity over time

A tailored solution for customer support departments. Helping agents

solving cases better and faster.

Automated logging. Improve insights.

Finding an expert…

A temporary channel is created to discuss the case with the expert.

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